ACCOUNT DIRECTOR

Reporting to the Principals, the Account Director supports our media relations efforts on behalf of our international clients. Responsibilities include contributing to account strategy as well as overseeing the management of day-to-day client communications for 8 accounts. The Account Director builds strong client relationships beyond the life of a single project by communicating clearly, managing expectations and delivering results. The AD heads client meetings led by managers; leads group meetings and initiatives and, manages high-profile media relations and events. They supervise a team comprised of account managers, account executives and coordinators.

ROLE RESPONSIBILITIES:

• Build effective and efficient teams by setting clear goals, troubleshooting any challenges that arise, communicating regularly with direct reports, and managing teams to profitability;
  
• Gain the confidence of clients by thinking strategically about their challenges and demonstrating strong project management skills in the execution of account work;
  
• Use time-tracking reports to provide real-time information about account profitability; 
  
• Adjust scope of work and/or project teams to ensure profitability; 
  
• Help managers develop and implement innovative outreach strategies to the press and other target constituencies; 
  
• Maintain excitement and momentum about the account by introducing new initiatives and strategies quarterly;
  
• Initiate and facilitate on-brand and high-clout influencer programs;
  
• Initiate and facilitate press-worthy brand collaborations; 
  
• Help amplify client and DADA Goldberg's work on social media; 
  
• Strives to maintain consistently high-quality results across the portfolio; 
  
• Own top-level media relationships with key target outlets and teams of top influencers with high followings; 
  
• Draft strategic pitches and reach out to the media to secure exclusive features; 
  
• Review substantive and accurate materials to be distributed to the media; 
  
• Review and approve weekly, monthly, and final activity and media reports for clients; 
  
• Update case study decks for each vertical to make sure best and latest work is represented; 
  
• Read and track daily coverage of clients and related news stories online and in print; 
  
• Help expand the teams’ media universes by sharing comp articles, industry news and insights;
  
• Plan and execute media events on behalf of clients (including managing guest lists, RSVPs, onsite event management and coordinating photographers and media introductions); 
  
• Assess client expectations and satisfaction to ensure contract renewals;
  Identify opportunities to upsell services to clients who may need additional support; 
  
• Identify prospective clients and develop creative and strategic new business proposals; 
  
• Participate in strategic planning and drive organizational development initiatives forward; 
  
• Train and supervise account teams to think and act strategically so that clients are satisfied and projects are managed to profitability; 
  
• Provide meaningful and constructive feedback to direct reports as part of the annual performance review process; 
  
• Onboard new managers with a thorough orientation plan explaining goals and status for all clients, accounts and team members, taking them through the ways of doing business at DADA including the job description and the training doc; 
  
• Flag management issues as they arise; and, address them in a timely and constructive manner; 
  
• Ensure that direct reports understand their career path—including strengths that contribute to the firm and growth areas that will help them to advance

Working Conditions: Work is performed from home with in-person clients, editors, or team meetings and events happening throughout the year. Candidates must live in the NYC or LA metro areas. The Account Director will be expected to travel to client events occasionally; and, on occasion, service client projects outside of regular working hours. Every member of the DADA Goldberg team must adopt and make daily use of office systems such as project management software Monday.com), time tracking Harvest), and CRM Copper).

REQUIREMENTS:

• B.A. degree
  
• 5 years of experience in public relations + portfolio of media placements
  
• Existing relationships with writers, editors and producers
  
• Able to work independently and multi-task; pro-active and solution-oriented
  
• Demonstrates leadership and professionalism to clients, colleagues, and direct reports
  
• Ambitious and hard-working
  
• Strong written and verbal communications skills
  
• Excellent organizational skills
  
• Detail-oriented and fastidious about data entry and database management
  
• Technical skills: Mac-savvy, MS Office Suite, Keynote, Muck Rack, Harvest a plus
  
• Fluency in a foreign language is a plus

SALARY

$105,000-130,000 per year with potential for performance-based bonus, plus health/wellness benefits, and PTO/sick days.

TO APPLY

This is a full-time position. Submit your social media, CV and website if applicable to careers@dadagoldberg.com.

ACCOUNT MANAGEMENT

Proactive management of multiple client social media accounts, ensuring content meets DADA standards and is efficiently published using digital tools.
Full ownership of monthly content calendars from concept to execution, sourcing and organizing imagery, prepping it with appropriate tags and/or copy, and handling daily publication.
Managing high-level community management strategy on behalf of clients, advising on engagement best practices, public-facing comment responses, keyword identification for comment filters, and any other responses from the community
Overseeing and project managing DADA freelancers who are shooting and/or editing content, or executing community management for our clients.
Initiating and managing conversations with both clients and external collaborators on any conversations about content, making decisions proactively to move content calendars forward.
Providing administrative support for our client portfolio, crafting weekly agendas and meeting recaps, saving and organizing client assets, and keeping track of weekly tasks
Producing monthly client reports, collecting key takeaways from the month and leveraging those insights to inform the team’s creative decisions moving forward.

REQUIREMENTS

• Must be New York or LA-based
  
• At least 2 years of experience in content creation or account management at an agency
  
• A solid background in advertising, design or marketing
  
• A robust knowledge of social media platforms at large, but particularly Instagram & TikTok
  
• Strong interpersonal and communication skills
  
• An impeccable attention to detail
  
• Willingness to monitor relevant trends and develop content ideas
  

BONUS

Proficiency in Adobe InDesign and Photoshop
Experience using tools like Canva and Later.com

SALARY

$70,000 per year, plus health/wellness benefits, and PTO/sick days.

TO APPLY

This is a full-time position. Submit your social media, CV and website if applicable to careers@dadagoldberg.com.

POSITION PURPOSE

Interns are responsible for assisting the account teams with daily tasks including media list management and client clips as well as short and long-term assignments throughout the duration of the program. Although the position is remote, interns are expected to be reachable during working hours via Slack and email and may be asked to participate in event staffing if available and based in NYC.

REQUIREMENTS

• Undergraduate or graduate student, or recent graduate (all majors are considered, PR majors are a plus!)
  
• Strong interest in interior design, art, architecture, hospitality and real estate industries
  
• Exceptional verbal and written communication skills
  
• Excellent time management, organizational skills and attention to detail
  

COMPENSATION

$15/hour for 20-40hrs per week based on availability and staffing needs.

TO APPLY

Submit your social media, CV and website if applicable to careers@dadagoldberg.com.

RESPONSIBILITIES

Providing administrative support for our client portfolio, crafting weekly agendas and meeting recaps, saving and organizing client assets, and assisting in creation of monthly reports.
Supporting our clients in community management practices, including but not limited to building lists of people to engage with or drafting proposed responses
Contributing research on content or campaign ideas.

REQUIREMENTS

• Undergraduate or graduate student, or recent graduate (all majors are considered, journalism or design majors are a plus!)
  
• Strong interest in interior design, art, architecture, hospitality and real estate industries
  
• Exceptional verbal and written communication skills
  
• Excellent time management, organizational skills and attention to detail
  

BONUS

Proficiency in Adobe InDesign and Photoshop
Experience using tools like Canva and Later.com
Compensation
$15 per hour

TO APPLY

Submit your social media, CV and website if applicable to careers@dadagoldberg.com.